Training and Service Activities

Buying equipment is only the start. Through our service training centre, Mottuum delivers operator, interpretation and process training, supported by inspections, on-site support and remote assistance.

Courses

Basics

Operation and safety

Connection, parameter setup, routine care and safe practice across the MBT, MBMI, MBCD, MBEA and MBAT ranges.

Advanced

Test interpretation and fault analysis

Reading SOH reports, spotting abnormal spread and self-discharge, turning data into repair decisions.

Process

Maintenance and balancing procedures

Standard workflows and quality checkpoints for pulse maintenance, module balancing and pack cycling.

Business

Workshop operation and service design

Pricing battery service, explaining it to customers, and linking it to insurance and used-car work.

How training runs

  1. Needs discussion

    Understand team level, equipment and business goals to set focus and hours.

  2. Course tailoring

    Combine theory and hands-on content for the vehicle mix and business type.

  3. On-site or online delivery

    Delivered at your site or our training base, alternating theory and practice.

  4. Assessment and refresher

    Practical assessment confirms competence; refreshers and remote Q&A follow.

Service activities

Equipment inspection

Accuracy and condition checks for equipment in service, catching sensor drift and worn parts.

On-site support

Engineers on site during peak periods or new store openings to help establish the workflow.

Remote assistance

Everyday technical questions by WeChat and email, with remote review of test data when needed.

Performance review

Periodic review of service data, equipment utilisation and project economics.

Booking and schedule

Training can be held at your site or at our training bases in Shanghai and Xi'an; scheduling depends on enrolment and trainer availability. For group training, please contact us in advance so courses can be tailored.

To book: call +86 138 1788 6803 or email CS@mottuum.com with team size, current equipment and the topics you want to strengthen.

Activity and course schedules are subject to current announcements; the courses listed are our regular training tracks.

Get your team up to speed

Tell us your equipment and team level for training recommendations.